TERMS OF USE

Effective Date: August 21, 2026

These Terms of Use govern access to the website and services of Sofia HR Inc. ("Sofia HR", "we", "us", or "our").

By using the Sofia HR website, registering, requesting a demo, or using the service, you agree to these Terms. If you do not agree with them, please stop using the respective service.

1. About Sofia HR

Sofia HR is an HR platform that uses AI online interviews and the analysis of working and cognitive patterns to assess the compatibility of individuals and work teams.

The service allows companies to obtain additional information about candidates and employees, and candidates to better understand the compatibility of their work style with a specific company.

Sofia HR is not a recruitment agency and does not make hiring decisions on behalf of a company.

2. Use of the Service

The user agrees to:

• provide accurate information;
• use the service only for lawful purposes;
• not provide access to their account to others without proper authorization;
• not attempt to gain unauthorized access to Sofia HR systems;
• not disrupt the operation of the platform;
• not use the service to distribute malicious software;
• not copy or reproduce elements of the service without permission;
• not use the results of the service for purposes prohibited by applicable law.

3. AI Interviews

Sofia HR AI interviews are designed for structured conversations about professional experience, projects, tasks, and real work situations.

During the interview, the system may analyze the content and form of speech to identify consistent working and cognitive patterns.

The interview is not a psychological test, an exam, or a universal assessment of personality.

4. Results and Compatibility Assessment

Sofia HR may generate a profile and a compatibility score with a specific team, company, or work environment.

The result reflects certain features of a person's interaction with a specific work environment and does not imply that a person is a "good" or "bad" candidate in general.

The same individual may have different levels of compatibility with different teams.

The methodology does not guarantee absolute predictive accuracy and does not eliminate the need for a professional evaluation of the candidate.

5. Hiring Decisions

Sofia HR does not make final hiring decisions.

The company independently determines:

• who to invite to subsequent stages;
• what additional interviews to conduct;
• how to evaluate professional skills;
• whether to make a job offer;
• whether to hire the candidate.

Sofia HR's results are a supplementary tool and should not be considered the sole basis for making a hiring decision.

6. User Responsibility

The user is responsible for the information they provide through the service.

If a user provides data about another person, they must have a corresponding legal basis and the necessary permissions for such transfer.

The company using Sofia HR in the hiring process is independently responsible for compliance with applicable labor and personal data protection laws.

7. Intellectual Property

All rights to the website, software, design, texts, graphical elements, trademarks, methodologies, and other Sofia HR materials belong to Sofia HR Inc. or are used legally.

Use of the service does not transfer ownership rights to the respective materials to the user.

Without prior written permission, it is prohibited to:

• copy the software code;
• reproduce the service design;
• distribute the methodologies;
• extract significant volumes of data;
• create derivative products based on the service;
• use Sofia HR materials to create a competing service.

8. User Content

The user retains rights to the information and materials they own and provide to Sofia HR.

By providing data for the operation of the service, the user grants Sofia HR the right to process it to the extent necessary to provide the respective service and achieve the goals described in the Privacy Policy.

9. Third-Party Services

Third-party services, including Google and Meta, may be used for the operation of the website and specific functions.

The use of such services may be governed by separate terms and privacy policies of the respective providers.

10. Service Availability

Sofia HR strives to maintain stable service operation but does not guarantee that the website or individual functions will be available continuously or without technical errors.

Sofia HR may temporarily restrict access to the service for:

• technical maintenance;
• updates;
• troubleshooting;
• ensuring security;
• preventing abuse;
• complying with legal requirements.

11. Limitation of Warranties

The service is provided based on the information and technologies available to Sofia HR at the relevant time.

Sofia HR does not guarantee:

• user employment;
• obtaining a specific position;
• successful completion of a probationary period;
• a specific hiring outcome;
• absolute accuracy of the compatibility assessment;
• the absence of errors in algorithm operation.

Sofia HR helps make the hiring process more structured but does not replace the professional judgment of HR, managers, and other specialists.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Sofia HR is not liable for decisions that users or companies make solely based on the results of using the service.

The company is independently responsible for its decisions regarding candidates and employees.

Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Termination of Use

The user may stop using the service at any time.

Sofia HR may restrict or terminate the user's access to the service if:

• the user violates these Terms;
• the use of the service poses a security threat;
• the user uses the service in an illegal manner;
• it is necessary to comply with legal requirements;
• further provision of the service is impossible for technical or other significant reasons.

14. Changes to the Terms

Sofia HR may periodically modify these Terms.

The updated version will be published on the website with the effective date indicated.

Continued use of the service after the changes take effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

15. Applicable Law

These Terms are governed by the laws of the State of Delaware, USA, unless otherwise provided by mandatory rules of law applicable to a specific user.

If the laws of the user's country of residence grant them mandatory rights or guarantees that cannot be excluded by contract, such rights remain unaffected.